Afta Tours - Specialists in Hajj and Umrah Travel

The Responsibility of AftaTours, acts as agents and protector for the passengers' rights in making arrangements for the airlines, hotels, buses, or any service in connection with the tour and assumes no liability whatsoever for injury, damage, loss, luggage, accidents, delay irregularity which may be occasioned either by reason or defect, though the acts of GOD, dangerous incidents in the air, sea, land, fire, breakdown of machinery or equipment, acts of government or other authorities de jure or de facto, wars, whether declared or not, hostilities, civil disturbances, strikes, riots theft, pilferage, epidemics, quarantines, medical or customs regulations, or from any loss or damage resulting from improper passports, visas, or other documents. AftaTours will accept no responsibilities for loss or additional expenses due to delay or changes in schedule or other causes. AftaTours shall not be liable or responsible for any inconvenience, loss, damage or injury arising in connection with such service. AftaTours shall not be responsible for the failure to follow instructions, including but not limited to check-in and delay, loss of luggage or personal belongings (Medicine). It is the responsibility of the airline to determine exactly what procedure will be followed. The policy chosen by that carrier shall be based on their procedure and shall not be the responsibility of AftaTours and its affiliates. They will also not be responsible for any person (s) missing and part of the program due to his negligence or delay or absenteeism for any time during the tour and will not be responsible for any additional expenses for the participant to rejoin the tour. Moreover, no charges or upgrades in the program chosen will be the honored after departure as well as no refund will be given for any services rendered not utilized.

RESERVATION / DEPOSITS (UMRAH): A minimum of £500 (non - refundable) deposit per person must be made in order for you to hold a confirmed reservation.

RESERVATION / DEPOSITS (HAJJ): A minimum deposit of 50% must be made in order for you to hold a confirmed reservation.

PAYING THE BALANCE: Any outstanding balance to complete a full payment must be cleared at least one calendar month before the due departure date. Failure to do so may result in a loss of the reservation and any deposit paid will not be refunded.

CANCELLATION FEES: The full package fee is still chargeable and must still be paid if a cancellation is made less than one calendar month before the scheduled departure date. In such instances, no refunds will be made against any money already paid. For cancellations made with more than one calendar month left until the departure date, please note: We may be unable to cancel certain bookings once they have been placed. For this reason, you will be liable to pay either all or a percentage of the charges, whether you travel or not. Please enquire about our full conditions regarding cancellations.

Travel Tip: Hajj, Umrah and any other travel requires early planning and may involve many unexpected possibilities. For your peace of mind and your protection, travel Insurance is highly recommended to protect your once in a lifetime journey or avoid having to pay high cancellation fees.

HAJJ SACRIFICE: It is not included in the price. It can be arranged at additional cost upon request.

Dates shown in this website are subject to airline confirmation.

Prices subject to increase without prior notice due to full surcharge and exchange rate changes.

We do not accept liability for any changes that occur through reasons beyond our control, such as flight cancellations / weather problems etc.

Although we endeavour to ensure all information in this website is correct and up to date, we offer no guarantee of this. Please contact us to verify details before making any decisions. We will not be responsible for any losses incurred as a result of errors in the website.

All content in this website belongs to 'Afta Tours Ltd' and must not be copied or reproduced in part, or in whole, without the owners specific written permission.

We do not accept any association with, or links to this website, without specific written consent from ourselves. We reserve the right to withdraw this consent if we feel an association has been made inappropriately or incoherent with company policies.

We are not responsible for any information or content provided by third parties that are linked to this website.

All fares are subject to seat availablility.

Deposits will secure the booking until airline time limit but not the fare.

You are responsible for checking spellings of names as per passport.

Visa, transit visa, relevant travel documents & vaccinations required are passengers' own responsibility.

It is a strict condition of your booking that you comply with the above and that all flight details on your ticket are checked.

All travellers must have adequate insurance.

Tickets once issued are non-changeable and non-refundable.

Requests are not guaranteed and subject to airline regulations.

Any changes after booking will incur administration fees.

Please call up airlines before departure to reconfirm your flight.

Please check-in at least 3 hours before departure.

Most credit cards attract 2% surcharge. Amex cards attract 3.5% surcharge.

For USA, online completion of Electronic System for Travel Authorisation (ESTA) is now mandatory for all Visa Waiver Programme travellers at:
https://esta.cbp.dhs.gov/esta/esta.html

The minimum stay in Saudi Arabia is five days. The maximum stay is 28 days. Overstay will result in financial penalties up to a minimum of £500 per person. Afta Tours has the right to take any legal steps to recover any financial loss that may occur.